Returns & Refunds
At Amaya, we strive to ensure our customers are delighted with
their purchases. If for any reason you are not completely
satisfied, our returns and refund policy has been designed to
provide you with a hassle-free experience.
1. Eligibility for Returns
To initiate a return, the product must be unused and in its original packaging.
2. Return Timeframe
Returns must be initiated within 7 days from the date of delivery.
3. How to Initiate a Return
- To start a return, please contact us at hello@amayawellness.co with your order details.
- Once your return request is approved, further instructions will be provided.
4. Return Shipping Costs
Customers are required to contact our customer service team to arrange the return shipping process.
5. Refund Options
- Refunds are processed back to the original payment method used during purchase.
- Refund processing time is 5-7 working days from the date we receive the returned product.
6. Damaged or Defective Products
- If the product arrives damaged or defective, please notify us immediately at hello@amayawellness.co.
- We offer both replacements and refunds, depending on your preference.
If you have any questions or need assistance feel free to contact us at hello@amayawellness.co